Frequently asked questions about Spanflug Buy

Here you will find answers to the most frequently asked questions about Spanflug Buy. In our demo video we show you in just under 2 minutes how the ordering of turned and milled parts works.

If you have any further questions, we will be happy to assist you. You can reach us at +49 (0)89 / 21555438 0 or vertrieb@spanflug.de.

Spanflug Buy is a digital procurement solution for turned and milled parts and offers the fastest way to order CNC parts. Simply upload CAD models and technical drawings of your turned and milled parts. Our algorithm calculates instant prices from them. At this price you can order directly or export a quote as PDF. We take care that your parts are manufactured by our qualified suppliers from Germany or Austria.

Spanflug is not an intermediary platform. We are your contract partner and single point of contact where you place binding orders for turning and milling parts. We are at your contact for all questions during the entire ordering process.

Spanflug Buy offers you the fastest way to order your turned and milled parts. This is how you benefit through Spanflug:

  • Automatic instant quote
  • Order within 1 minute
  • Over 50 materials and more than 30 post-treatments
  • Network of more than 5,000 CNC machines
  • Valid prices in line with the market
  • Delivery from 6 working days
  • Manufacturing at qualified partners in Germany and Austria

We use the latest technologies to make the procurement process more efficient, faster and better. About Spanflug Buy you will receive an instant quote after uploading the CAD model (and optionally a technical drawing) and can place your order online. We have your parts manufactured by our qualified partners. This gives you direct access to a network of over 5,000 CNC machines without your own supplier management effort.

You simply upload the CAD file of your part and optionally the technical drawing, select the quantity and the desired delivery date and receive an instant quote within an instant. You don't need to worry about whether your parts need to be turned or milled. Our algorithm recognizes this automatically.

To manufacture your parts, our partners need access to the technical data. We guarantee the security of your data. All our partners have been bound to confidentiality by means of a non-disclosure agreement. We forward your data only to a few partners specifically selected for the respective order. Not all partners have access to the data. You decide whether the files remain in your customer area or are deleted after processing (plus grace period).

Spanflug is your contact and contract partner. Your parts will be manufactured by the most suitable manufacturing partner in our network. We guarantee that the parts will be of the quality you require. Spanflug is your partner for all your orders. You no longer need to communicate and agree manufacturing details with a wide variety of suppliers.

Up to 500 mm diameter, up to 1,500 mm length, from 1 piece to 200,000 pieces. For larger quantities, larger component packages, individual materials or other special requirements, we will be happy to provide you with an individual offer. Simply place your request via the configurator at Spanflug Buy. You can find all information about our turned parts and turned-milled parts here.

Up to 3,000 mm x 2,000 mm x 200 mm, from 1 to 1,000 pieces. For quantities over 1,000, larger component packages, individual materials or special requirements, we will be happy to provide you with an individual quotation. The fastest way to place your inquiry is also here via the configurator at Spanflug Buy. You can find all information about our milled parts here.

The duration of the analysis and price calculation depends on the complexity of the part. On average, the process takes less than 1 minute. For complex parts, the analysis takes longer than for simple ones.

Yes, the minimum order value is 100 € plus VAT.

All EU countries, Switzerland, Liechtenstein, Great Britain, Iceland and Norway.

We are happy to accept your orders by mail: bestellung@spanflug.de . Please do always reference a quote number. You can create a quote directly in the shopping cart at any time.

If changes need to be made to a current order, we will be happy to review them. Please send your change request to auftrag@spanflug.de.

Our manufacturing partners are contract manufacturing companies with different specializations regarding part size, quantity, materials and application area. Manufacturing takes place exclusively in Germany and Austria. We attach great importance to the fact that our manufacturing partners employ qualified staff, contribute to the training of skilled workers, have established a quality management system certified according to ISO 9001:2015, act sustainably and invest in the modernization of their manufacturing infrastructure.

Spanflug is your contractual partner and all shipments are sent directly from the manufacturing partner to you on behalf of Spanflug. All our manufacturing partners are regularly checked for quality so that we can always offer you the best service. For repeat orders, parts are preferably manufactured by the same partner.

You can upload multiple CAD files and technical drawings at once. The CAD data and drawings are merged automatically. In our short Video Tutorial we will show you how to upload and calculate multiple parts at the same time. 

You will receive quotes from Spanflug with your desired delivery date or with our standard delivery time. The delivery time can be reduced to a few days for an express surcharge. The express surcharge is calculated dynamically depending on the delivery time, the lead time and the quotation price.

Offers created at Spanflug Buy are 4 weeks . We are pleased that, thanks to our extensive network, we can maintain our offer validity of 4 weeks, even despite the volatile situation on the markets. This applies when you export the offer as a PDF from the shopping cart.

Offer
By exporting the quote, it will be saved on Spanflug with the selected delivery time (e.g. in 10 working days) not with the selected date (e.g. the 19.05.). You can forward the exported quotation for internal processing and order it at any time within 4 weeks order by e-mail. Saved offers can also be found in Spanflug Buy under Offers.

Shopping cart prices
Calculated quote prices in the shopping cart are 24 hours valid, because the offer price is based on the fixed selected delivery date, e.g. 19.05. After 24 hours you can update the price with one click. You can order your components as usual via Spanflug Buy or by e-mail.

You order from us and we take care of the rest. We select the most suitable partner who can reliably manufacture your parts. All our manufacturing partners are regularly checked for quality so that we can always offer you the best possible service.

The creation of instant quotes for turning and milling parts is free of charge for you. You will only pay if you place an order.

You will receive the order confirmation immediately after the proper receipt of your order. We will send you the order confirmation by e-mail within 48 hours after receipt of the order.

Each CAD file may only contain a single part (a contiguous solid). You can upload assemblies as individual CAD files and drawings and have them automatically processed and calculated via the multiple upload. 

Our upload processes single files, multiple files at once and zip archives containing CAD and PDF data of multiple parts.
The CAD files can be uploaded in the following formats: *.step, *.stp, *.CATPart, *.ipt, *.jt, *.prt, *.sldprt, *.par. Technical drawings are processed in PDF format.

Within the scope of automatic price calculation, batch sizes of 1 to 1,000 pieces are possible for milled parts, and 1 to 200,000 pieces for turned parts. For larger quantities, we will be happy to provide you with an individual offer. To do so, simply use the "Request individual quote" function in Spanflug Buy.

We supply components made of over 50 materials. You can find information on all our materials here.

Depending on the material and manufacturing process, you can choose from over 30 post-treatment processes. You can find all aftertreatments here.

Payment can be made exclusively by invoice. The payment term is 14 days (net) after delivery of the parts. For larger order volumes or repeating requirements, framework agreements with individual payment conditions can be arranged. Please contact us for this vertrieb@spanflug.de.

Your opinion about Spanflug service is very important to us. Feel free to send us your feedback to auftrag@spanflug.de

The shipping costs depend on the size and mass of the components and the destination country. To ensure that your parts arrive safely, we pack your goods in a high-quality and professional manner. We always ship your goods with a professional logistics partner and you can view the shipping status and shipment number at any time in the order overview.

Calculate conveniently and automatically the offer prices and delivery times for your components. You can then add them to the shopping cart. In the shopping cart, you have the option of creating a PDF quote for the part to be manufactured. The purchasing department can send the order with reference to the quotation number by e-mail to bestellung@spanflug.de order

If required, you can also integrate Spanflug into your e-procurement solution or your enterprise resource planning system. Contact us if you are interested in an interface! You can find more information here.

We grant you a complaint period of 14 working days after receipt of the goods. If you have received goods that do not correspond to the information provided in your request, a complaint is justified. Please address your complaint in writing to auftrag@spanflug.de. Upon receipt of your claim, we will check your claim and repair immediately if the goods do not meet the specifications.

The quality of the components is our highest goal. Our manufacturing partners carry out internal quality controls. We check all dimensions of your components during production as standard. For single parts and small series, all components are checked. For more than 100 pieces at least 10 % of the components are checked. As a standard, your components are cleaned after production and delivered to you free of chips, clean and dry. Steel components are preserved to prevent corrosion. In addition, you can request a measurement report, the premium quality test and a material acceptance test certificate according to DIN EN-10204.

Each company is carefully selected and audited before being accepted into our supplier network. Spanflug's manufacturing partners must be ISO 9001:2015 certified or operate according to the quality standards defined therein. In addition, we monitor the quality of completed orders in terms of delivery reliability and customer ratings.

If you have any further questions, we will be happy to assist you. You can reach us at +49 (0)89 / 21555438 0 or support@spanflug.de. Clicking on the button will take you to our other FAQ pages.

Order turning parts and milling parts online

Spanflug Buy

You want to order turing and milling parts easily online? Upload CAD data and drawings, get instant quotes and order online. We manufacture your components via our network of more than 5,000 CNC machines and deliver them on the desired date from 6 working days.

CNC manufacturing

Spanflug Make

You are a contract manufacturer and want to make your business fit for the digital future? With Spanflug Make you can get started with the digitalization of your processes from quotation costing to material purchasing free of charge and without complications and apply to become a manufacturing partner.