Lumendo AG develops and manufactures medical devices for dental applications. For the machines it uses to manufacture and assemble its products, the company found Spanflug as a supplier for its custom machined parts.
Clément Chenevas-Paule
Supply Chain Manager,
Lumendo AG
What are the ordered parts used for?
We develop and produce medical devices for dental applications. For the machines which produce and assemble our products inside an ISO 8 cleanroom, we were searching for a supplier for custom machined parts who can meet our high precision and quality requirements.
What are the advantages to purchase parts with Spanflug Buy?
The automatic quote using only the 3D model and the short delivery time were definitely the most attractive points.
What was your experience with Spanflug during the purchasing process?
I had a very good first experience with Spanflug: It was a relatively complex part. Not all details were included in our technical drawing. Fortunately, Spanflug spotted these in the quoting process and helped us to improve them. The communication went flawlessly and in the end the parts received were exactly as needed.
What is the difference between purchasing parts with Spanflug and your former/ conventional ordering process?
Our previous orders to CNC-workshops were tedious with a lot of sending e-mails back and forth even before receiving an offer. With Spanflug the process is very fast and simple. I know I can rely on the Spanflug expertise to help me get the perfect parts.
Will you use Spanflug again in the future and recommend to colleagues and to partners?
One of our partner companies was impressed by the quality of the parts we received from Spanflug. I did not hesitate to recommend the Spanflug platform, and they now already placed their first orders, too.
